Returns & Exchanges Policy
At Indus Home Appliances, we strive for your complete satisfaction with every purchase; however, if your appliance is not the perfect fit, you can return it within 30 days of delivery. All returned items must be in their original packaging, unused, and include all manuals and accessories.
Initiate Your Request
Log into your account or contact our customer support team with your order number to start the return process.
Pack with Care
Ensure the appliance is securely placed in its original box with all protective foam, cables, and documentation included.
Schedule a Pickup
For large appliances, we will coordinate a professional courier collection at your doorstep; for small items, a prepaid shipping label will be provided.
Receive Your Refund
Once our technicians inspect the unit and confirm its condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing